Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
We’ll deliver your order by the Estimated Delivery Date provided in your Payment Confirmation email.
You can also track your delivery using the tracking list we provide in your shipping confirmation email.
You can change your address by editing your address in your accounts dashboard.
By using the tracking link provided in your shipping confirmation email
No we dont keep credit cards details.
Tax is included in Product cost already.
Yes all your items will be packed in one box.
If you need to swap an item
Returns and Exchanges
Returns must happen within 7 days of product delivery. Our Policy is guided by the CPA of South Africa
You can return for a full refund or replacement
You can return the product for a full refund or replacement.
Email for correction before we dispatch the order.
Yes you can via your account
Yes is is possible on some selected products