Frequently Asked Questions

What Shipping Methods Are Available?

Standard delivery is FREE for orders totalling R2000 or more.

How Long Will it Take To Get My Package?

Our picking, packing and delivery is linked to what you order, where you want it delivered or collected and how you choose to pay. So delivery and collection times can vary. Estimates are provided below to help you shop, but always check your order’s Estimated Delivery or Estimated Collection Date during checkout for the most accurate delivery information.

 Standard Delivery
 Delivery Destination  Delivery Time
 Cape Town, Johannesburg, Pretoria  2-5 working days
 Regional Area  2-6 working days
 Remote Area  3-7 working days

How Do I Track My Order?

Once we’ve received your order from our suppliers, we’ll send you an e-mail with tracking details. If in doubt, contact us.

Please note:

  • The countdown in terms of the shipping period begins once your payment has been authorised. For credit cards this means that once the bank gives us an authorisation code. For cash deposits and Internet transfers this means once the funds reflect in our bank account. For cheque deposits, this means once the funds have been cleared, which is usually only 7 days after the deposit.
  • Business days are defined as Mondays to Fridays, excluding public holidays.

How Do I Place an Order?

1. Find the product you wish to buy

Keyword search boxes are located on nearly every page of the website. You will also find links to browse lists and more detailed product-specific searches in the top and left navigation bar of each department. When you find a product that interests you, click the title or name of the product to see its details, including availability and dispatch estimate times.

2. Add to cart

Found the products you want to buy? Click on Add to cart. Your shopping cart contains all the products that you have selected to buy. Once you’ve added a product to your shopping cart, you can go back and keep searching and adding to your cart. You can access the contents of your shopping cart at any time by clicking on the green cart button at the top right of any page on the Gadgetgyz website.

You can also add products to your Wish List, which is a handy list of all the products that you do not want to check out with immediately, or which are out of stock but that you want to remember for later. You can move products between your shopping cart and your Wish List. Products have to be in your shopping cart for you to check out.

3. Checkout

3.1. Click Proceed to Checkout after you’ve reviewed the items in your Shopping Cart.

3.2. If prompted, sign in to your account or create a new account if this is your first order.

3.3. Choose your delivery method:

3.3.1. Courier delivery to your door

3.4. Choose your payment method. Be sure you’ve applied any Gift Vouchers or coupon codes you want to use on your order.

3.5. Review your order details and complete payment.

How Should I to Contact if I Have Any Queries?

You can contact Gadgetgyz Online by  sending us an email or call below details. Customer Service team will come back to you within the following working hours.

Support +27 61 536 5053
Email: info@gadgetgyz.com

Customer Service Centre Times:
Week days 7h00 – 22h00
Weekends 9h00 – 18h00
Public Holidays 9h00 – 18h00
(16th, 24th, 26th, 27th Dec & 2nd Jan)
(Closed on Christmas & New Year’s Day)

Do I Need an Account to Place an Order?

You can place an order as guest.

SHOPPING CART

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